Synergic Co-Benefits and Value of Digital Technology Enablers for Circular Management Models Across Value Chain Stakeholders in the Built Environment

Abstract

It is undeniable that digital technology enables, e.g., building information modelling, digital twins, extended reality (i.e., virtual reality, augmented reality, mixed reality), and automation, have recently played a significant role in the construction and engineering industry. The traditional applications of digital technologies include design and construction management, waste management, and, to a limited extent, asset management. Despite some applications of digital technologies, the technology users are often isolated and siloed. In reality, the cross-functional applications, roles, and co-benefits have not been thoroughly understood or well demonstrated. This is evident by a very limited usage of such technology across either the whole lifecycle or the value chain of built environment sectors. On this ground, this study is the first to tackle the challenges by conducting expert and stakeholder interviews using open-ended questionnaires both online and offline (n = 42) to identify synergic roles and influences, as well as co-benefits of digital technology enablers. Industry participants are dominant in our study and, unsurprisingly, siloed practice can undermine cross-collaboration among value chain stakeholders. Clearly, co-benefits may hypothetically occur, but they can be only unlocked by genuine, participative stakeholder engagement. This study is unprecedented, and our new findings also reveal technical and societal capabilities of digital technologies, which can inclusively enable participative decision-making, engagement, and integration of stakeholders for implementing buildings’ circularity through viable business and management models. New insights clearly exhibit that digital technology enablers must be co-created by main stakeholders in order to yield co-benefits and harvest synergic value for circular management models in the built environment.